This Privacy Policy describes the policies and procedures of (“Dwellings Defined”, the “Company”, “we”, “our” or “us”) on the collection, use and disclosure of your information on our website (the “Site”). We receive information about you from various sources, including: (i) your use of the Site generally and (ii) from third party websites. When you use the Site, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using or accessing the Site. This Privacy Policy also covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to, any third party websites and applications (“Third Party Sites”) that you elect to access or to individuals that we do not manage or employ. We encourage you to carefully review the privacy policies of any Third Party Site you access.

What Happens When There Are Changes To This Privacy Policy?

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make material changes in the way we collect or use information, we will notify you by posting an announcement on the Site or sending you an email. When we make changes, we will revise the “last updated” date at the top of the policy. We encourage you to review this Privacy Policy whenever you visit the Site. Unless applicable law requires your affirmative consent, you are bound by any changes to the Privacy Policy when you use the Site after such changes have been first posted. If applicable law requires your affirmative consent, we will require such affirmative consent the next time you access the Site.

What If I Have Questions Or Concerns?

If you have any questions or concerns regarding privacy using the Site, please send a detailed message to [email protected]. We will make every effort to resolve your concerns.

What Information Do We Collect?

The information we gather enables us to personalize, improve and continue to operate the Site. In connection with certain aspects of the Site, we may request and collect some of your Personal Information. All Personal Information that we require and/or automatically collect is used to fulfill our contractual obligations and/or communicate with our users. To the extent that any Personal Information we request is optional, we will identify this information and you will be informed that the information is optional. You will have to affirmatively provide this optional Personal Information and may always opt-out and stop providing it at any time.

Contact Information:

If you wish to contact us through the Site or create an account, you will have to provide information that could be Personal Information, such as your email address, name, mailing address, and phone number. You acknowledge that this information may be personal to you, and by providing such Personal Information to us, you allow others, including us, to identify you and therefore this Personal Information may not be anonymous. We may use your contact information to send you information about our Site when we feel such information is important.

Financial Information:

We do not collect or store any user financial information, such as your payment method. All financial information is collected and processed through our third party payment processor, The PNC Financial Services Group, Inc.  

IP Address Information and Other Information Collected Automatically:

We automatically receive and record information from your web browser when you interact with the Site, including your IP address and geolocation. Your IP address is a number that is automatically assigned to your computer by your internet service provider. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Site (e.g., what links you have clicked on).

Generally, the Site automatically collect usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us, and third parties authorized by us, to figure out how often individuals use parts of the Site so that we can analyze and improve them.

Information Collected Using Cookies:

Cookies are pieces of information that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Site through the Internet.

Cookies do not, by themselves, contain Personal Information. As noted, however, we do use cookies to identify that your web browser has accessed aspects of the Site and may associate that information with your IP Address or geolocation.

Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. However, if you refuse to accept cookies, you may experience some inconveniences, especially when interacting with some of the features on the Site.

Aggregate Information:

We collect statistical information about how users collectively use the Site (“Aggregate Information”). Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you or your web browser.

How, And With Whom, Is My Information Shared?

IP Address Information:

While we collect and store IP address information, that information is not made public. When permitted by applicable law, we do at times, however, share this information with our partners, Service Providers (as defined below) and other persons with whom we conduct business, and as otherwise specified in this Privacy Policy.

Information You Elect to Share:

You may access other Third Party Sites through the Site, for example by clicking on links to those Third Party Sites from within the Site. We are not responsible for the privacy policies and/or practices of these Third Party Sites, and you are responsible for reading and understanding those Third Party Sites’ privacy policies. This Privacy Policy only governs information collected on the Site.

Aggregate Information:

We share Aggregate Information with our partners, Service Providers (as defined below) and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use our Site and their websites, which facilitates improving both their websites and how our Site interface with them.

Email Communications with Us:

As part of the Site, you may occasionally receive email and other communications from us, such as communications responding to your inquiries. You may also receive promotional correspondence from us. If you do not wish to have your contact information used by us to promote our own products and services, you can opt-out by clicking unsubscribe at the bottom of each promotional correspondence. This opt-out only applies to use of your contract information for marketing purposes.

Information Shared with Our Agents and Service Providers:

We may contract with third-party service providers (the “Service Providers”) that perform certain tasks related to functionality, analytics, communications, and advertising. We may need to share Personal Information with our Service Providers in order to provide products, services, or the Site to you. In these cases, we may share Personal Information with our Service Providers, but only the information needed for the Service Provider to perform its services to us or to you. For example, we may share only your name and shipping address to a shipping partner for delivery of purchased products. Unless we tell you differently, our Service Providers do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us.

Information Disclosed Pursuant to Business Transfers:

In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. We will notify you of such an occurrence as described in the “What Happens When There Are Changes to this Privacy Policy” section above.

Information Disclosed for Our Protection and the Protection of Others: We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy and our Terms of Use, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention. We reserve the right to disclose your Personal Information if required or permitted to do so by law.

Retention Period:

We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained. Generally, we maintain backups and historical records of Personal Information in the ordinary course of our business, and all data, except data stored solely by third party providers, are subject to this retention policy. Notwithstanding the above, there are certain criteria that may impact the retention period, including: (i) the length of time we have an ongoing relationship with you and provide products to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

Is Information About Me Secure?

The security of your Personal Information is important to us. We follow generally accepted industry standards to help protect your Personal Information. We seek to protect Personal Information to ensure that it is kept private; however, no method of transmission over the Internet, or method of electronic storage, is ever 100% secure. Therefore, while we strive to protect your Personal Information, we cannot guarantee its absolute security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Additionally, it is your obligation to keep your account safe. You are responsible for keeping your Account password confidential. We ask you not to share your password with anyone. If you have reason to believe that your interaction with us is no longer secure or that your Personal Information has been accessed, used or disclosed improperly or without your authorization, please immediately notify us at [email protected].

Additional Privacy Rights and Data Protection Practices

The laws in certain jurisdictions require us to provide users, to the extent those laws apply to such users and us, with certain rights and information. This means that certain users may have additional rights and choices based on where they live, and with respect to those users, to the extent this portion of the Privacy Policy conflicts with any other portion of this Privacy Policy, this portion of the Privacy Policy shall supersede and control. We have tried to provide links to websites that provide more information below. If you feel that this list does not cover your rights, please immediately notify us at [email protected].

If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy.

If you are a Virginia resident, Virginia law may provide you with additional rights regarding our use of your Personal Information. To learn more about your Virginia privacy rights, visit https://law.lis.virginia.gov/vacodefull/title59.1/chapter53/

If you are a Colorado resident, Colorado law may provide you with additional rights regarding our use of your Personal Information. To learn more about your Colorado privacy rights, visit https://coag.gov/resources/colorado-privacy-act/

If you are a resident of Canada, Canadian law may provide you with additional rights regarding our use of your Personal Information. To learn more about your Canadian privacy rights, visit https://www.priv.gc.ca/en/. If you are a resident of the European Union or European Economic Area, the General Data Protection Law (“GDPR”) may provide you with additional rights regarding our use of your Personal Information. To learn more about your GDPR privacy rights, visit https://eugdpr.org/the-regulation/.